Question 1

What types of translations do you offer?

Accepted Answer

We offer certified translations for visa applications, SENESCYT degree recognition, legal proceedings, medical records, business documents, and apostille services. We translate between English and Spanish in both directions.

Question 2

Are your translations accepted by Ecuador government agencies?

Accepted Answer

Yes. All our translations are certified and formatted specifically for acceptance by Ecuador's immigration office (Cancillería), SENESCYT, courts, notaries, the SRI, banks, and other government agencies.

Question 3

Do you translate from Spanish to English as well?

Accepted Answer

Yes. We translate in both directions — English to Spanish (for documents you're bringing to Ecuador) and Spanish to English (for Ecuador documents you need in the US or for English-speaking institutions).

Question 4

Do I need to be in Ecuador to use your services?

Accepted Answer

No. Many of our clients start the process from the United States or other countries. You can send digital copies of your documents, and we deliver certified translations electronically. We serve clients worldwide.

Question 5

How much do translations cost?

Accepted Answer

Pricing depends on the document type, length, complexity, and turnaround time. We provide free, no-obligation quotes within 24 hours. Contact us with your documents for an exact price.

Question 6

Do you offer discounts for multiple documents?

Accepted Answer

Yes. We offer volume pricing for clients translating 3 or more documents. We also offer bundle discounts when combining translation with visa services through EcuaPass.

Question 7

What payment methods do you accept?

Accepted Answer

We accept major credit cards, PayPal, bank transfers, and Zelle. Payment is due before translation begins, with delivery upon completion.

Question 8

Is there a fee for quotes?

Accepted Answer

No. All quotes are completely free with no obligation. Send us your documents and we'll provide a detailed quote within 24 hours.

Question 9

How long does a translation take?

Accepted Answer

Standard turnaround is 3-5 business days. Rush service (24-48 hours) and same-day delivery are available for urgent requests. Turnaround depends on document length and complexity.

Question 10

What's the process for getting a translation?

Accepted Answer

It's simple: (1) Send us scans or photos of your documents, (2) We provide a free quote within 24 hours, (3) Upon approval and payment, we translate and certify your documents, (4) We deliver the certified translation digitally (PDF), with optional printed copies.

Question 11

Can you handle urgent/emergency translations?

Accepted Answer

Yes. We offer rush (24-48 hour) and same-day delivery options for urgent needs. Same-day availability depends on translator schedules and document complexity. Contact us as early in the day as possible for same-day requests.

Question 12

Do you offer revisions?

Accepted Answer

Yes. Every translation includes one round of revisions at no additional cost. If a government agency requests specific changes, we'll update the translation at no charge.

Question 13

What's the difference between certified and notarized translations?

Accepted Answer

A certified translation includes the translator's signed statement attesting to the accuracy and completeness of the translation. A notarized translation adds a notary public's official seal and signature. Ecuador typically requires certified translations for most processes, though some legal matters may require notarization.

Question 14

What is an apostille and do I need one?

Accepted Answer

An apostille is an international certification that authenticates a document for use in another country under the Hague Convention. Ecuador requires apostilled documents for most visa, legal, and SENESCYT processes. If your document was issued in the US, it needs a US apostille before it can be used in Ecuador.

Question 15

Can you help me get an apostille for my US documents?

Accepted Answer

Yes. We offer a complete apostille + translation package. We handle obtaining the US apostille from the appropriate Secretary of State and then provide the certified Spanish translation — all as one seamless service.

Question 16

How long does the apostille process take?

Accepted Answer

Standard apostille processing through a US Secretary of State takes 2-4 weeks. Expedited processing (1-2 weeks) is available in most states for an additional fee. Federal documents (like FBI background checks) go through the US Department of State.

Question 17

Which documents need to be translated for an Ecuador visa?

Accepted Answer

Common documents include birth certificates, marriage certificates, police/FBI background checks, bank statements, pension/income letters, and health insurance policies. The exact requirements depend on your visa type (professional, investor, retiree, dependent, etc.).

Question 18

Can you help with the visa application too?

Accepted Answer

Yes! Through our sister site EcuaPass.com, we offer complete Ecuador visa application services. Bundle your visa application with translations for the best value and a seamless experience.

Question 19

What documents does SENESCYT require for degree recognition?

Accepted Answer

SENESCYT typically requires apostilled and translated copies of your diploma, official transcripts, and sometimes course descriptions or syllabi. Requirements vary by degree level and field of study. We can guide you on the specific requirements for your situation.

Question 20

Do you work with ecuadorsenescyt.com for SENESCYT services?

Accepted Answer

Yes. EcuadorSENESCYT.com is part of our family of services. We coordinate translation and SENESCYT guidance to ensure your degree recognition process goes smoothly.

Frequently Asked Questions

General

Pricing & Payment

Process & Turnaround

Certifications & Apostilles

Visa & SENESCYT

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